HOW TO: Set Up Online Booking
Poppy’s online booking iframe can be set up on most if not all website builders that have the ability to add in a block of code. Below is how you configure the online booking form for your website. This can be done before or after adding the iframe to your website.
Configuring your Online Booking iframe:
- Navigate to the ‘Store Management’ from the Main Menu icon
in the top left corner. - Select ‘Customer Online Booking’ from the left side bar menu
- Next, customize Step 01: Appointment details to fit your store’s voice/brand
- Header
- Sub-Header
- Appointment Types
- Next, customize Step 02: Contact Information to ensure you are collecting the info that is important to your bridal store.
- Header
- Sub-Header
- Details you’d like to display on the appointment form
- Do this by clicking the toggle to the right of the fields you want to show, when activated the toggle color will be green
- To ensure a field is required by your bridal customer to fill our check the ‘required field’ box under each attribute
- Terms and Conditions
- If you are collecting a payment or cancellation fee for booking an appointment, we suggest adding verbiage stating by booking an agreed upon appointment the bridal customer is authorizing your business to charge their card for the agreed reservation/booking.
- Next, customize your final message in Step 03: Success Message
- Click into the default message and add your own ‘success message’ after a bridal customer completes an appointment request
- Note: This appointment is not automatically confirmed on your calendar. After an appointment is booked online, you will have a notification in your Poppy Bridal software under ‘Pending Appointments’ within your Calendar view.
- Click into the default message and add your own ‘success message’ after a bridal customer completes an appointment request
- To see any changes you’ve made before saving, click the ‘Preview‘ button at the bottom or top right corner of the screen.
- To save any and all customizations you’ve made to your online booking set up, click ‘Publish’ button
- Note: If you have already added the iframe code to your website and you need to update your online booking configuration, you can simply make the changes within the Store Settings > Customer Online Booking, then click ‘Publish‘. The code will automatically update on your website, no need to do anything directly on your website.
Your online booking form once added to your website will contain a reCAPTCHA section at the bottom of the form where a customer will need to verify if they are a human.
reCAPTCHA is a standard practice for online form where personal information is collected. This helps protect your customers and your business from fraudsters.