HOW TO: Poppy Live Chat Support

Poppy now offers live chat support to all Poppy users! Follow these steps below to start a conversation with the Poppy team.

1. Click on the Poppy chat widget in the bottom left hand corner of the screen to get assistance from the Poppy Support Team.

2. Choose a topic related to your support inquiry:

3. Type in the “Reply” field to provide any specific details that you would like to the team to know about and select the send button:

Also, use the attachment icon to provide any supplemental images or videos that you would like to pass along to the team.

Poppy Live Chat Support Hours: Monday-Friday from 9am EST to 9pm EST.