HOW TO: Configure Text Message Settings
Navigate to the ‘Messaging Center’ from the Main Menu in the top left corner.
- Stay on the Text Settings tab (it defaults here).
- Select the radio button for which text settings option you’d like to use.
- Neither
- Click, Save
- Use Poppy Default Text Settings
- Click, Save
- Neither
Note: Using a Poppy Default text number will only allow you to use it for text-to-pay. NOT two-way texting.
You will need to reach out to the Poppy support team to get this set up.

- Use Twilio Text Settings
- Enter in your Twilio credentials
- SID
- AUTH Token
- Phone Number
- Click, Save
- Enter in your Twilio credentials

If you need help configuring your twilio text settings please feel free to reach out to our support team for assistance. We’re here to help!