Release Notes

• Fixed – Failed automated SMS messages no longer show a blank text conversation in the text hub, but instead reflect the message and a status of failed.
• Fixed – Ability to change the event owner when adding to items to an existing PO from customer profile

Thank you to the stores that reported these bugs: 

• Fixed – The daily payment report has been fixed to show only the date the payment was taken, not when the sale was created.
• Fixed – The downloaded receipt of a draft sale now shows the amount total due instead of $0
• Fixed – Login page no longer logs you out if you log in on another browser tab.

• Fixed – When selecting a percentage based restocking fee, the calculation now is performed on the Item Total, factoring in Discounts and up-charges.
• Fixed – Payments that are already refunded or voided to not show those options still after completion within the action dropdown.
• Fixed – Nomenclature update to ensure all copy is matching across the POS platform
• Fixed –  Backdated sales can now print, email or download receipts
• Fixed –  ‘Bell’ notifications now available for email and text to pay completed transactions

• Fixed – Search functionality fixed for when a user is search by a customers full name.
• Fixed – Removed starting numbers module for POS, PO and receiving vouchers from Sales Goals (whoops!)
• Fixed – New inventory items added via import now have SKUs

• Fixed – “tax on payment” column has been corrected on Payment Journal.
• Fixed – Tip Settings now apply to all types of payment methods

• Fixed –  A Point-of-Sale activity now appropriately triggers a “POS” notification in Poppy. Thank you to the store that reported this issue! 

• Fixed – The total row should match on POS and the receipt, and should only show the sales tax applied to the total column on the receipt.
• Fixed – Only one contact trigger message is sent to a customer that is already in the system. Customers no longer get a contact category trigger from automated flows a second time when an appointment is booked.

• Fixed – When a PO previously created for a customer through linked PO’s they no longer show up in the pending PO creation filter within POS
• Fixed – Pick up item option in the drop down within customer profile now shows up when you have remaining items to pick up, after you’ve already picked up one of the items on the sales order
• Fixed – Card on file can now be used for a new payment plan created after card has been saved.

• Fixed – When I click on a customer name in the purchase order list the customer profile information should be consistently shown
• Fixed – When a Contact flow is setup with no category chosen (meaning it sends to all categories), it now will also send that same flow to customers with no category.

• Fixed – For stores with online appointments and auto accept turned on, customers who do not fill in card details for appointments with booking or cancellation fees will not be saved anywhere in the Poppy system.
• Fixed – When updating an amount on a PO using the ‘update amount’ button after the PO has been saved at least once before, the total and subtotal now properly reflect the updated amounts after saving another/final time.
• Fixed – Once a sale is saved at any stage, it is saved as at least a draft sale in the system and is not discarded.

• Fixed – When closing a new sale with changed made on the review and complete screen, sale is not discarded
• Fixed – Change the amount of an item on a PO it now holds the amount in the purchase order total
• Fixed – Incomplete card information on booking appointments online will not create a customer profile in your Poppy store.

• Fixed – Payment Smart Field’s in Automated Flows
  • When using a Payment Auto Flow with smart fields, if the tip amount is $0 the smart field will reflect $0.00 instead of ‘NONE’
• Fixed – Event Owner Name on POs, receiving, and pickup vouchers.
  • When receiving items that have multiple customers on a Purchase Order, the pickup voucher now holds the event owner’s name, event date, and list the customers attached to the items and their phone numbers and email addresses.
• Fixed – Recurring payments issue not collecting payments.
  • Three stores were impacted with instances where customers were not being charged on their scheduled payment date after a down payment was taken. If your store is experiencing any issues or has questions please reach out to our support team.
• Fixed – Deletion of Automated Flows

  • When deleting the last automated flow and it’s the last result on a page greater than page #1, the page will switch to the previous list of results and not clear all results.

• Fixed: When editing an amount on a sale that already has a partial payment, the page no longer crashes or shows an landing page error.
• Fixed: AppSync timeout issue when a user has been logged in, but the application has been sitting idle.

• Fixed – Appointments with fees automated flow is fixed. Flows now allow email/sms/tasks to be created and send as expected.
• Fixed – When editing an item, the size chart no longer randomly delete the second time after item details are saved.
• Fixed – When updating an existing template to be used that uses Event Date smart fields, they should will be displayed without time.
• Fixed – Drop down in automated flows now show in front of the preceding tile card instead of behind.

• Fixed – Speed latency between Twilio & Poppy Messaging Center.

• Fixed – Backdated received date showing incorrectly on the pick-up voucher.
• Fixed – Delete item option was disappearing when selecting edit on a sale – Thank you to the store that reported this!!

• Fixed Bug -Refunds are now being displayed when downloading/printing sales receipts.Thank you to the store who reported this bug!

• Fixed Bug: Amount due not reflecting the correct amount when being printed/downloaded regardless of shipping fee. Thank you to the store who reported this issue. 

• Fixed – A delete option has been added to manage special hours for both the store and fitting rooms.
• Fixed – Bust/waist/hip measurements save the values up to 1000. – thank you to the store that reported this issue

• Fixed – Failed Status on declined/failed payments now updates immediately on sales orders. Check error fly-out for type of failure.
• Fixed – Open schedule set up now displays available times within the scheduling assistant when toggling between fitting rooms.

• Fixed – Declined payment status will now show as ‘Failed’ not ‘Pending’ and cannot be deleted anymore.
• Fixed – Improved save response time for customer survey

• Fixed – Verbiage copy of ‘to-dos” has been updated for consistency across all of Poppy.
• Fixed – Service Type sales have been fixed and are now treated like an inventory item sales and does not show pending items or pickup item options.
• Fixed – Spinner is now shown when software is calculating amount due.

• Fixed – spelling error on deactivating a Tax Code modal
• Fixed – Appointment Date triggers are now only sending when appointments are ‘Store Accepting’ from online booking
• Fixed – Toast Error being displayed when not needed in POS when signature is needed

• Fixed Point-of-Sale Overview now displays tips within its Total Payments Today widget and excludes pending payments, such as pending payment links.
• Fixed – when closing a fly-out without making any changes the ‘discard changes’ modal no longer prompt you.
• Fixed- When an unknown customer responds with “STOP” the text hub will now show the number has opted out.
• Fixed –  Fields have been re-colored within the email to pay ‘enter information’ modal > “other”

• Fixed – Previous sales goals in settings are no longer editable in Safari browser
• Fixed – Thank you to the store that reported this bug! Service as a sales type is no longer saving as special order under the customer profile
• Fixed -Adding additional cost to a size in a chart that came from RC is now showing the up charged size for in-stock items
• Fixed – Thank you to the store that reported this bug! Appointments are now able to be assigned, or edited after the fact without error.

• Fixed – Outstanding balance widget is now reporting the correct data. – Thank you to the store who reported this bug! 
• Fixed – When a sale is timed-out, the status of the payment is now cleared instead of put into pending status. All existing sales affected by this bug have been cleared.
• Fixed – Duplicate items in curated styles. All items added to a customer’s profile within curated styles must have a differentiating factor if they are the same item, i.e. color or attribute.
• Fixed – Recurring shift adding dates in the past. Now when adding a recurring shift to work schedule, only the present and future dates will be added.
• Fixed – Duplicate size charts not showing both charts. Size charts within vendors will now have to have unique names, users wanting to name a size chart the same as another within a vendor will need to delete the previous chart.
• Fixed – User not showing as deactivated after reassigning activities to another associate.
• Fixed – Tip available amount showing when full amount has been assigned in POS.

• Fixed – Creating an inventory item with a cost of $0, then adding the cost to the size chart now will update the item price as expected during checkout.
  • Note: size up charges of x% on $0 items, will result in $0 items at checkout (x% * $0 = $0)
    
• Fixed – Thank you to the store that reported this bug! Poppy users are now able to update the address field for an existing customer’s profile and save as expected.
• Fixed – Poppy now accurately calculates percentages of an X% tip to multiple associates.
  • Example: A bridal customer tips 10% on a $1700 dress, you give 25% ($42.50) to associate Charlotte and 25% ($42.50) to associate Amanda of the 10%, then the rest goes to unassigned ($85) for later distribution. 
• Fixed – All checks and loading now finish before user is able to select an associate

• Fixed – Existing customers getting marked as unknown within two-way texting
• Fixed – Clearing date within Working Schedule now clears both start and end date

• Fixed – Deleted appointments will now show up in the appointment history within the customer profile
• Fixed – Notifications page displaying HTML attributes in notifications
• Fixed – Receiving voucher / Pickup Voucher – size up charge field was showing up blank
• Fixed – Rouge buttons when no work schedule is assigned

• Fixed – Within new item setup, the drop down menu will now show the available size chart to choose for the item.
• Fixed – Ability to highlight and type over an amount for a refund.
• Fixed – Friendly error message for when the number of days is less than 0 and above 90 for email to pay
• Fixed – Fixed online booking appointments being assigned to ‘no room assigned’ this will help prevent overbooking. Appointments are now being prioritized and assigned to their appropriate rooms

• Fixed – Triggered messaging for appointments that are rescheduled. Original appointment notification flow is now cancelled and the new rescheduled triggered messaging becomes active.

• Fixed – Calendar alignment issues on appointment buffer duration dropdown
• Fixed – Calendar auto-accepting online booking appointments override
• Fixed – Calendar search results when searching Pending Appointments by a customers full name
• Fixed – Text Hub display of image gallery items’ responsiveness
• Fixed – (single store issue) POS editing a completed sale or draft sale to show proper customization amount, discounts and fees
• Fixed – POS Terms and Conditions not displaying correctly when the last item on the sales order is a service
• Fixed – POS Customization amounts saving on a sales draft

• Fixed – Dashboard load speed
• Fixed – Error message for card on file (it’s friendly now)
• Fixed – Total Store Monthly Payment API speed
• Fixed – Sales order with the same item but different pricing to show up as a different line item to ensure accurate reporting
• Fixed – Deleted Appointment Triggers
• Fixed – Tip showing up after a sale is made with manual entry payment method

• Fixed – Scheduled immediately SMS trigger in Messaging
• Fixed – The error message for Fitting Rooms when you create a room with an existing fitting room’s name
• Fixed – Store Item discounting issue in POS
  • Example: If an item with a discounted price is added to a sale, and a payment is made. If the discount is removed from the item in the store, and the item is added to the sale a second time, the item should be added as a new item in the sale, with the non discounted price separately.
• Fixed – Messaging > Customer Profile “Links” drop down option. User can not see all links sent and received
• Fixed – Online Booking formatting consistency issue
• Fixed – UI for text inputs that had been causing styling issues

• Fixed – Widgets not appearing on Dashboard when selected
• Fixed – Tax calculation for items saved for later in POS
• Fixed – Clover issue with taking erroneous payment then not being able to void the errored payment. Note: Customer’s cards were not charged and no payment was recorded in Gravity Dashboard. 
• Fixed – Items not correctly referencing amount when editing a sale in POS
• Fixed – intermittent issue with customer interview text answers not showing in profile

• Fixed – Widget fix, no longer changing to new month too early
• Fixed – Customer Profile – profile image is not saving
• Fixed – Luxury tax process
• Fixed – Sale being opened in two browsers now shows notification to users
• Fixed – Error seen on editing a new, previously saved draft
• Fixed – UI fix when add iten /stock for POS transaction
• Fixed – Online booking – now handles exceptions with online booking scheduling is past customers limit
• Fixed – Pending appointment now autofills details when accepting an appointment

• Fixed – Toast Error when creating a To-Do in Text Hub

• Fixed – From Text Hub the ability upload a customer profile image
• Fixed – PO Download and Print now produce the same PDF
• Fixed – Ability to Cancel Sales Orders
• Fixed – Customer Search within ‘Add New Appointment’ and Customer tab

• Fixed – Size chart name removed in Review & Complete pop up from POS
• Fixed – Event date sync to PO

• Fixed – Both % and $ fields trigger the other field to calculate based off the input received.

• Fixed – Unable to use favorites when accessing customer profile from the Calendar.
• Enhanced – Application speed.

• Fixed – Discounted price (strikeThrough) issue in the POS

• Fixed – Improved search speed within POS product search
• Fixed – Sort by filter now working within the pricing scale within Showroom
• Fixed – Outstanding balance widget now matching corresponding report

• Fixed – Microsoft Edge users not able to select an item
• Fixed – Total Sales YTD and Total Sales MTD to display the Total amount from sales (Subtotal+Discount+Fees+Shipping Fee) and not include taxes (Item Tax+Shipping Tax+Sales Tax)
• Fixed – Text triggers to factor in the store’s open hours within their timezones, trigger text should not be sent before 7am (of the stores timezone), regardless of the trigger set.
• Fixed – Added billing address prompt to the manual card entry for card on file

• Fixed – Error when charging for a cancelled appointment
• Fixed – Issue where modal for ‘Charge for Cancelled Appointment’ is not showing for appointments not auto-confirmed
• Fixed – Isolated beta user issue – Associate login is now able to create new customers

• Fixed – The “enter payment amount” field is now editable and can calculate the “% of payment” field
• Fixed – Disappearing color group and size chart in stock item set up
• Fixed – Create a customer profile function in the scheduling assistant issue with the appointment created not associating with the customer
• Fixed – Email draft saving to continue at a later time

• Fixed –  “Total Payments Today” widget within POS reporting is populating payments made today
• Fixed – Alignment for associates with long names
• Fixed – Showroom filter to not show inactive items
• Fixed- Department filter now working as intended
• Fixed –  Inventory quantity with an item that is removed from a sales order
• Fixed – Negative values to work within customization to reduce the total amount

• Fixed – Tips ending in an odd number are now split to allocate the extra penny to one associate using receiving the tip. (Example: $100.21 divided by two associates $50.10 & $50.11)
• Fixed – Calendar on the Dashboard is now showing the proper closed hours based on UTC -12
• Fixed – Online booking fee tax is now being calculated to 2 decimal places
• Fixed – Within POS, page automatically anchors to the top of the page after customer clicks ‘Review & Complete’ instead of the bottom
• Fixed – Monthly Sales Goal widget to map to the proper Poppy report

• Fixed – (isolated single store issue) SMS messages being stuck in pending status
• Fixed – Error message showing when sending PO via email to vendor
• Fixed -Safari and Firefox print preview to PDF

• Fixed – Sort function within Catalog view
• Fixed – Dropdown Search box alignment issue in POS
• Fixed – Store Profile validation and User page alignment
• Fixed – POS payment % tip calculation
• Fixed – (individual store issue) intermittent PO price saving issue
• Fixed – Removed the random ‘0’ at the end of a PO creation from POS message

• Fixed – Breadcrumb issue on reports
• Fixed – Missing ‘delete all’ button for mass delete on waitlist

• Fixed – Time off schedule not overriding daily schedule
• Fixed – Product photo update on drag and select
• Fixed – Editing a customer information from the calendar feature flow
• Fixed – Item view to show only new active items when sorting by “newest’, not newly edited items.
• Fixed – Showroom filters
• Fixed – Work schedules duplicate timing
• Fixed – Discounts for $ and % accepts inputs of only two decimal places
• Fixed – Invalid Signature dates on sales
• Fixed – Pop-up modal message when deleting a customer
• Fixed – Inventory item names across the platform for consistency
• Fixed – Customer Voucher modal error message when viewing historical pickup vouchers
• Fixed – ‘save changes’ modal no longer pops up when exiting an appointment with no changes made
• Fixed – Search inconsistencies within inventory and store items
• Fixed – Now can see SalesOrder modal to open when viewing a customer on PO
• Fixed – Header names on Shipping Tax and Fees modal

• Fixed – Word of the Day saving issue
• Fixed Associate tips on manual transactions
• Fixed – Customer details not showing on PO
• Fixed – Cancelled transaction not displaying correctly in Purchase History
• Fixed – User profile picture disappearing when edited
• Fixed – Sales order issue with showing balance due when item is fully paid. 

• Fixed – (single store issue reported) Missing customer online booking not showing when payment is cancelled when booking.
• Fixed – (single store issue reported) Customer PO issue assigning to wrong associate
• Fixed – (single store issue reported) Fitting room window of time ‘save’ issue

• Fixed – Purchase History redirect for the sales number
• Fixed – (single store issue reported) User role for Stylist can now edit customer profile – permission issue
• Fixed – Permission & roles saving issue
• Fixed – Email settings to configure from PO send

• Fixed – Added headers and descriptions to all tables within the application
• Fixed – Size chart now showing from imported RC items
• Fixed – Confirmed status on POs now showing accurately when sorting
• Fixed – Changes in whole sale price will not affect the PO after it is submitted, the price in the PO will stay the same as well as customization cost.

• Fixed – (isolated store issue) User can now complete customer product pickup

• Fixed – Sales tax now showing in Shipping Tax Amount within POS
• Fixed (customer feedback) – Sales Order now clickable in Calendar
• Fixed – User permission edited from limited privileges to Admin can now create new users with new Admin permission level
• Fixed – Cashier can no longer update any store profile information
• Fixed – Buyer can no longer change their own permissions

• Fixed – Refreshing for appointment types
• Fixed – PO item pickup issue

• Fixed – Customers can now book special events online
• Fixed – Alaska Daylight Timezone added
• Fixed – Widget now inclue shipping and misc fees

• Fixed: Sync for RC Store Item Updates to stores
• Fixed: Store Profiles that are not recognizing valid email / state dropdown 
• Fixed: Error message for creating a new item without a department, now shows “Department Required” 
• Fixed: Balance due reporting percentage 

• Fixed: Sales order showing incorrect status when fully paid

• Fixed: Pending appointments being deleted

• Fixed: Notifications to show for appointments without fees for Online Booking – In app

• Fixed any discrepancy in Dashboard widgets compared to reporting

• Fixed Calendar view on dashboard
• Fixed Physical inventory report crash
• Fixed sale item edit/refund balance for items without POs
• Fixed lost size chart after updating store item name in Store Item setup
• Fixed the Edit PO item details on submitted POs being removed 

• Fixed user auto logout issue

• Fixed vendor notes edit functionality
• Fixed incorrect associate and sale by in Customer Pickup  showing in PO
• Fixed Notification ‘Filter by Type’
• Fixed store inventory filter
• Fixed Online booking fee tax modal issue

• Fixed Booking Fee Calculation 

• Fixed Cancellation Charge Tax Fee 

• Fixed store purchase order to customizations display when PO is created from Runway Central. 

• Fixed the quanity shown when adding an item to an existing PO from Runway Central that is a stock order. 

• Fixed vendor notes now show up on PO

• Fixed the ability to edit Sale Order when a credit is due

• Fixed items that disappeared when adding item to special order
• Fixed prompt now shows the added tax and department when creating a PO from Runway Central
• Fixed filtering for POS, can now filter by Balance Due, Date and Customer Name
• Fixed user clock in / Clock out inconsistencies 
• Fixed ‘balance due’ showing when discount is applied that is higher than the outstanding balance due. Now says ‘credit due’
• Fixed transaction in POS when more than 25 items are added from inventory

• Fixed error message with the re-invite link when new user sets their password, but does not sign in
• Fixed single digit after decimal point error in the POS Discount field 
• Fixed incorrect date displaying for ship date field 
• Fixed appointment count when a pending appointment is deleted
• Fixed issue of sale balance showing as due, even though it has been Fully Paid – beta store issue

• Fixed appointment showing on calendar even after the associated customer is deactivated

• Fixed POS quantity issue for beta merchant

• Fixed  inventory item qty can be added for more than qty in store

• Fixed Point of sale and canceled Purchase Orders table headers now displayed in single line

• Fixed filter options within POS to allow store to filter by date and PO creation status and payment status.

• Fixed balance due issue in POS experienced by one beta store

• Fixed – Search for POs
• Fixed –  “Balance Due” incorrectly showing if a user closes their browser while a transaction is being recorded
• Fixed – ‘View sale’ in customer to show the same results as ‘View sales’ action in POS
• Fixed – Ability to delete PO

Hot Bug Fix:

• Fixed – The pagination issue for store inventory and showroom.

• Fixed – Store inventory sort functionality

• Fixed – Available Afternoon Appointments – where they were not appearing in Scheduling Assistant
• Fixed – Special Hours Tab: “Clear All” button error
• Fixed – Store Hours saving issue
• Fixed – Sales order “Draft” and “Fully Paid” labels when someone closes or saves the sales
• Fixed – Ability to discard changes
• Fixed – Stock customization to show store’s old customization
• Fixed – Space before the comma showing in calendar appointments
• Fixed – Store inventory price range slider to update and show items from vendor Beloved by Casablanca
• Fixed – Inventory to increment or decrement properly when sales orders from inventory is mixed with special orders.
• Fixed – Show only stock orders PO list for ‘add to existing PO’ from RC and Store Management

• Fixed – New stores ability to add store hours
• Fixed – Customer records not saving when same phone number but different email and name are used in online booking

• Fixed – Special Hours not showing on calendar.

• Fixed – Safari browser issue
• Fixed – Setting a user work schedule to ‘Time off – all day’
• Fixed – ‘Next’ and ‘Review & Complete’ buttons to be active when items do not contain size/color
• Fixed – Generate a new PO when a PO is canceled for a customer order
• Fixed – Customer ‘Payments’ showing charge of cancelled appointment when the tab refreshes
• Fixed – Remove grayed out text from Appointment notes
• Fixed – ‘Save’ for Submit date for customer PO
• Fixed – Runway Central making all attributes required before adding a vendor.
• Fixed – Capitalized ‘Sales Order’ settings tab
• Fixed – User image upload button
• Fixed – The original item quantity update when the same item is added to a sale
• Fixed – Updated the copy on Canceled Purchase Order tab
• Fixed – The overlap of email and event date on the customer pickup voucher

Bug Fixes:

• Fixed issue where error shows no quantity available after sale is complete.
• Fixed customization decimal place to show more than 2 digits.
• Fixed crash within sales that don’t have a signature in Draft statuses.
• Fixed discount validation that do not include prices for customization.

Bug Fixes:

• Fixed carousel display for iPad Pro
• Fixed display for an invalid date to be not available
• Fixed time clock bug for random clocking user in
• Fixed online booking end time mismatch
• Fixed online calendar text does – now displays the full length of the container
• Fixed all sizes to show up on POS