May 26, 2025

What Is Poppy Hour? Your Zen Time for Bridal Software Support

Ever feel like your software is running your store—instead of the other way around?
You’re juggling customers, inventory, appointments, and a million little to-dos, and the last thing you need is tech stress.

At Poppy Bridal Software, we understand that running a bridal boutique or prom shop is more than just business—it’s about helping customers find the dress of their dreams and creating unforgettable experiences. Behind the magic, there’s a lot of moving parts. That’s why we created Poppy Bridal Software—to streamline your operations, save you time, and let you focus on what truly matters: the bridal, prom, and quinceanera experience.

We’re real people here to give you real support, and Poppy Hour is a bite-sized way to bring the heart of Poppy to life so you can stay in control of your bridal software while remaining calm, cool, and collected.

Let’s talk about what Poppy Hour is, why it matters, and how it just might become your favorite hour of the week.

What is Poppy Hour?

Meet Poppy Hour—a weekly, come-as-you-are support session designed to bring you clarity and confidence. Think: live Q&A with a Poppy team member and other Poppy users.

Every Tuesday at 10am PST / 1pm EST, our team hosts bridal, prom, and quinceanera owners and their staff for a 60 minute demo of Poppy Bridal Software. We say ‘demo’, but it’s more of an interactive experience—giving you the opportunity to see how Poppy Bridal Software could help your business thrive and make running your business a little more effortless.

It’s not just tech support—it’s bridal and prom business support.

What can I expect during Poppy Hour?

Poppy Hour is an open format—it’s your time to ask questions, watch live walkthroughs, and learn from and connect with other store owners.

During our time together, we let you peek behind the veil of Poppy, showing you most if not all of our beloved features, such as:

Inventory Management: Say goodbye to manual tracking. Keep tabs on every gown, accessory, and size with ease, so you never miss a sale.

Appointment Booking: Gone are the days of flipping through your appointment book—with three ways to book an appointment in Poppy, it’s never been so easy to fill up your calendar. From online booking to an in-store scheduling assistant, let the software read your calendar and show you when you’re available.

Customer Management: Build stronger, more personal relationships with powerhouse customer profiles capturing event details, measurement information, customer favorites, payment details, and more!

Sales Tracking: Monitor sales performance in real time, identifying your top sellers along with the non-sellers. Understand your store’s sales data to help make better business decisions.

Reporting Tools: Dive into powerful reports that offer insights into your shop’s health—whether you’re analyzing sales performance, customer behavior, or inventory status. Poppy has over 41 reports to help you get down and dirty with your data but like in a clean and concise way.

iOS Poppy Bridal Store App – Manage your store on-the-go. From two-way texting to appointment management to monitoring your daily sales stats, put Poppy in your pocket and manage your store from anywhere. Available on iPad, iPhone or MacOS devices. Did we mention it’s FREE?!

Bridal Payments – Being able to pay and take payments quickly and conveniently is crucial for both shop owners and customers. With flexible payment plans and payment links, your customers can pay on-time from anywhere, while allowing you to keep track of balances, deposits, and remaining payments automatically.
- Not looking to integrate your payments and would prefer to BYOP (bring your own processor), not to worry. Just let the host know, and we will run through our standalone process.
- Looking to keep things seamless? The Poppy host will show you what integrated payments looks like with Gravity Payments, including pricing.

From seeing these features in action to discovering features you didn’t know existed to getting real-time answers about your unique challenges, we’re here to share tips on how to maximize the benefits of our software—and it’s all within Poppy Hour.

Why do store owners love Poppy Hour?

The short answer: it’s your weekly reset, your go-to for fast answers, clarity, and personalized support. The real answer: there’s no pressure—come and go as you please, camera optional, pajamas welcome.

But seriously…Poppy Hour is all about helping you:

Save time: Get your questions answered now, not via email threads.
Learn better: Visual, live walkthroughs beat reading help docs.
Feel connected: You’re not alone—join a community that gets your world.
Stay ahead: Discover new features and best practices before they become issues.

Who should come to Poppy Hour?

Poppy Hour is especially helpful for:

New store owners getting started with Poppy
Seasoned users who want to make sure they’re using all the features
Staff members with questions or roadblocks
Anyone feeling a little overwhelmed and wanting to feel more in control

So yeah…basically everyone’s invited. Newbie or pro, owner or stylist—we’re here for all of you, always.

What should I bring to Poppy Hour?

It’s a short list because our vibe is casual yet beneficial.

Bring your questions—or just come to listen and learn.
Have an open mind—preferably one that’s caffeinated too, but we’re not picky.
Optional: notebook, your favorite pen, snacks—whatever makes you feel zen.

Think of it as your “me time”—and yes, your needs set our agenda.

How do I join Poppy Hour?

It’s quick and easy—RSVP for Poppy Hour here: https://gravity.zoom.us/meeting/register/n3Jc8d53QRW-PXKaX-v5TQ#/registration

Don’t miss out on this opportunity to learn how Poppy Bridal Software can simplify your daily operations, improve customer experiences, and ultimately help your business thrive.

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Tips and Tricks