Poppy’s Customer Management

Know your customers!

Getting engaged is an exciting time in any bride’s life and their first stop is often a bridal shop, store or boutique to find the perfect dress, tuxedo or attire! Time from first appointment to purchase can sometime be a large gap of time, as brides like to see all their options before saying ‘yes’ to the perfect bridal look.

From first appointment to final fitting, stay organized, efficient and consistent with customer data. Poppy’s customer management feature helps bridal businesses create comprehensive customer profiles to keep your bridal store organized and able to track each bride’s journey to the big day.

Benefits of using Poppy’s Customer Management feature:

  • Centralized place for customer information
  • Improved customer experience with tracked messaging
  • Increased productivity with assigned to-dos
  • Tracked history of appointments and notes for each bridal customer

Categories:

Poppy’s Payment Plans

Payment Plans or Layaway? You don’t have to choose! Poppy’s payment plan feature allows you, the user, to choose the parameters of each plan, amount of the deposit, additional plan fee, # of payments, frequency of payment, and plan start date. Having the ability to offer payment plans to your customers will not only increase …

Poppy’s Bridal Messaging Center

Set it, and forget it! Need to let a bridal customer know their dress is ready for pick-up? Want to send a thoughtful text to congratulate them on their big day? Now you can automate your messages with Poppy’s Messaging Center! As a bridal business, being on brand while interacting with your customers in easiest, most …

Poppy’s Online Booking Form

Always open, even when your bridal store isn’t It’s no surprise that most bridal appointments are booked online after business hours. Poppy’s online booking iframe can be embedded directly into your website for a seamless bridal booking experience. What’d you’d expect from an online booking feature: …& everything you’ve been asking for: